Engagement Manager - Swisscham Singapore

Swisscham Singapore
Singapore
Full Time
Posted
10 months ago

 

Type

Permanent, full time 

Open for Swiss Citizen/PR/SG only

Designation

Engagement Manager

 

 

Work Location & working hours

  • Work from Home or assigned Office
  • 40 hours per calendar week (presence during evening and early morning events required occasionally)

Reporting Manager

Board

 

 

Candidate Profile

  • Relevant experience in membership management, finances & administrative work, event organization, website management and social media marketing
  • Experienced in communicating with senior executives, sponsors & partners
  • Ability to prioritise tasks and projects
  • Strong computer skills (MS Office, Google tools), preferable with additional knowledge of Website management (GlueUp)
  • Ability to work independently, well-organized, good sense for time-management and responsibility,
  • Discrete, reliable, flexible and proactive
  • Affinity with the Swiss Community in Singapore
  • Excellent English language skills, French or German language skills are a plus

Key Performance Indicators

  • Accuracy and efficiency in administrative tasks
  • Responsiveness (acknowledge emails from Members, Committee, external parties within on working day)
  • Filing documents (Google drive, mailbox)
  • Meet all deadlines (events etc.)
  • Membership management 

Job Description

Administrative Tasks

  • Secretarial and admin support to manage the office. 
  • Manage member databases (keep data up-to-date).
  • Answer and coordinate daily enquiries from members/partners/key stakeholders.
  • Provide support for Members/Committee (help with update of member profiles, login, event registration etc.)
  • Finance management (keep track of payments, outstanding invoices, issue invoices, sending out reminders, recording/adjusting entries on the Xero platform, etc.)
  • Preparing and distribution the agenda for online/offline meetings
  • Take minutes of committee meetings
  • Interact with various key stakeholders such as the Swiss Embassy, other Chambers, suppliers, members and the Swiss community
  • Filing and record keeping
 

Managing the Board and other stakeholders

  • Liaise with board members and other stakeholders of the SwissCham (Sub-Committees, Young Professionals) to understand their agenda
  • Prioritise projects and tasks by relevance and feasibility

Website and Social Media

  • Responsible for content management of www.swisscham.sg
  • Constantly updating the website/social media with events, news, pictures
  • Help the SwissCham with marketing, media and PR activities.
  • Create banners and captions for social media and newsletters.
  • Make sure technical issues are solved within the shortest delay.

Event Management (physical)

  • Organization of networking, members engagement and partners’ events (planning and execution). 
  • Select event venues, negotiate prices for locations, F&B packages and technical equipment (according to event budget).
  • Communication/coordination with sponsors/speaker/suppliers/venues before/during/after the event
  • Event administration (coordination of dates, create agenda, preparation and distribution of e-invitation, manage event on website/social media, manage guest list, send out reminders)
  • Organization of event related material (present for speaker, name tags/labels for guests/speaker, SwissCham roll-up banners, laptop, pointer).
  • Welcoming the guests at the event.
 

Ad-hoc Project Management

 
  • Involved in various SwissCham projects, including the Business Excellence Awards.
  • Young Professional, Finance and new sub-committee events
  • Mentorship programmes 
  • Webinar series (topics on travels, APAC chambers, Digital Transformation Award, People & Skills Development Award…etc)

Our offer

  • This position offers the possibility to bring in your past experience, personal creativity and initiatives and the opportunity to connect with various professionals in Singapore
  • Dynamic committee, SwissCham intends to grow and to expand the existing activities in Singapore
  • Laptop for home office is provided
  • Flexible working hours and off-in-lieu
 

Starting Date

  • Immediate

Please state your salary expectation in your application for this full time position

 

Interested applicants please send applications by email to: office@swisscham.sg